You can expect to receive your wig 4-10 business days after placing your order. If you live in Hawaii or Alaska, it might be closer to 14-18 business days. If you are having an issue, feel free to reach out to us directly at support@thewaeve.com.
You can expect to receive your wig 4-10 business days after placing your order. If you live in Hawaii or Alaska, it might be closer to 14-18 business days. If you are having an issue, feel free to reach out to us directly at support@thewaeve.com.
Didn’t catch your Waeve? Don’t worry, if your new Waeve product isn’t right for you, we’ll accept returns on eligible products any time within 14 days of receiving your order. Any personalizations you have made yourself such as color, cut and cap alterations are not refundable. To start your return, email us at support@thewaeve.com.
Waeve orders ship from our fulfillment centers in Brooklyn, NY.
Waeve currently ships to all 50 US states. Want us to ship to you? Tell us where you are at support@thewaeve.com.
Did you place your order just seconds ago? Shoot us an email at support@thewaeve.com real quick and we’ll do our best to make those changes. That said, once you’ve received your shipping confirmation email with a tracking number, we aren’t able to cancel or edit an order.
If you’d still like to make a change once your order has been delivered, you can start a return by emailing us at support@thewaeve.com.
All Waeve orders take 72 hrs to process. If you don’t see your shipping confirmation email after 72 hrs, don’t hesitate to reach out to us at support@thewaeve.com. Keep in mind, we don't process orders on weekends so if you place your order on a Friday night, processing won't being until the following Monday.
The wigs come with an entire Wig Starter Kit included free with every purchase. The kit contains a wig grip, four wig caps in two different shades, tweezers for plucking, scissors for cutting the lace, a dust bag for storing your wig and a mini dust bag for storing your accessories. We want you to have all you need to wear your wig right out of the box.
In our drop collection and in our core collection, all of the wigs are 100% human hair. Our 100% synthetic hair wigs are The Cool Blonde, The Hot Blonde, and The Flipped Ends.
We have multiple suppliers, all based in mainland China. We have gone through a multi-step vetting process for each of the suppliers that we work with, which includes factory tours and business ethics vetting.
While we don’t like to use the traditional characterizations of hair (like Brazilian, Cambodian, raw etc.) because they’re often not true or relevant, we can tell you that our human hair wigs are 100% real, cuticle aligned hair sourced in Southeast Asia and manufactured into wigs in China. Our synthetic hair is made up of a blend of Futura and Korean High Temperature fiber making it some of the softest and most natural synthetic hair on the market!
The T-Style lace part is an innovative part design that allows you to get the ease of a closure with the flexibility, customization and natural look of a frontal! The T-style has a pre-plucked part and lace from ear to ear.
We are happy to provide customizations for our Human Hair Wigs. Please refer to the table to see our customization offerings.
| THE BANG: | THE CURLY: | THE MIDDLE PART: | |
| Styling (curled or straighten) | yes | no | yes |
| Cut (original or layers) | no | no | yes |
| Part (side or middle) | no | yes | yes |
| Color (black, brown, or red) | yes | yes | yes |
| Lace Tint (light, medium, or dark) | yes | yes | yes |
| Bleach Knots | yes | yes | yes |
Can't find what you're looking for?
Email us at support@thewaeve.com